How Action Learning Powers Your Leaders’ and Business’s Development

What is Action Learning?

Action learning is a key training and problem-solving tool where leaders work in small groups with a trained coach to solve real company problems. This experiential learning drives their development and the development the organization.

It is a tool used by organizations that want to:

  • Develop its leaders and ready them to lead strategic change
  • Identify competitive advantages in the marketplace
  • Reduce operating costs
  • Create high-performing teams
  • Put their strategic goals in motion

Here are just a few of the business questions that Training & Leadership Success has helped organizations tackle through our Action Learning programs:

  • How do we better engage our front-line employees?
  • In what ways can we reduce material costs in our operations department?
  • What are cost effective ways to better brand ourselves as a front-runner in the marketplace?
  • What are the pros and cons of expanding our employee wellness programs?
  • How do we make our vendor management systems more efficient?

Our Approach

We integrate Action Learning into your leadership development strategy through our proprietary Leadership Academies or create a stand-alone Action Learning program for you.


There are 6 Components that Go into Action Learning:

  1. A Business Problem: that is urgent, significant and the team has authority to resolve it.
  2. An Action Learning Team: 5-8 people from different units across the organization.
  3. Insightful Questioning and Reflective Listening: Action learning effectively tackles problems through a process of first asking questions to clarify the exact nature of the problem, reflecting and identifying possible solutions, and only then taking action.
  4. Taking Action on the Problem: If the group makes recommendations only, it loses its energy, creativity and commitment. It must take action to resolve the challenge.
  5. Commitment to Learning: In addition to the shorter-term benefit of solving the business problem, the longer-term, sustainable benefit is the application of learning throughout the organization.
  6. An Action Learning Coach: Our trained and experienced coaches help your team members reflect on what they are learning, how they are collaborating and solving problems.

To request this training, contact us today.


Loren led four amazing communication workshops, spread over two different dates for our University this Spring Semester which were so well received and incredibly helpful for our students. She engages so well with people and has a teaching style that is fun and very impactful. These workshops were unusual for a Career Office to sponsor, but I am so glad we went in this direction with Loren-she gave over 100 students just the tools they needed to be a successful team member, network effectively, and market themselves. Thank you Loren, we look forward to having you back!

Kathleen Lindenmayer

Director, Career Success Center at Western Connecticut State University


I was a participant, along with 27 other managers, in a leadership development program where Loren led 12 seminars. We benefitted a great deal from her knowledge about leadership and management skills. She is full of energy, has a highly engaging teaching style, invites everyone’s opinion and helps all parts of the room participate. Loren has a gift for using storytelling, role-playing, “fishbowls” and many other interesting and meaningful activities that helped us process and practice innovative ways of leading our teams.

I’ve attended many training classes over the years, and without a doubt Loren provides an ideal atmosphere for learning. I consider myself very fortunate to have had her as a trainer. It’s not just the skills I’ve learned from her but the confidence she instilled in me that have made me a much better leader.

Hanna Gungor

Administrative Director, Emergency Medicine & Special Projects, NewYork-Presbyterian Hospital/Queens


Loren is an incredibly gifted executive coach. She challenged me in ways that truly helped to me to grow as a leader and helped to guide me through my transition into a new executive role. I appreciate the structure and guided conversations we shared through my first 90 days (and beyond) and believe our work together gave me the confidence to transition to a new organization and new leadership role.

Loren is a trusted confidante and I look to her for continued development. She is insightful and thoughtful in the areas of personal growth, leadership development and feedback. I always looked forward to our coaching sessions as I knew they would be filled with opportunities for me to reflect on my recent accomplishments and include strategies for me to tackle upcoming challenges. Our coaching conversations were thought-provoking and dynamic. I believe I am a better leader, colleague, and mentor because of our work together.

Tracey Lewis Taylor

COO, Stanford Hospital-Valley Care


Loren is a wonderful facilitator. She led a 4-part team development program for our senior leadership team, focused on deepening trust, communication and collaboration. Even though our journey as a team has just begun, she has aimed us in the right direction and given us tools to succeed. Thank you!

Dr. Manish Sharma

Chairman of Emergency Medicine, NewYork-Presbyterian Queens


Loren is able to anticipate organizational training needs and has strong curriculum design and facilitation skills. Loren designed and developed many of the leadership and professional development programs for our corporate university and facilitated these sessions virtually organization-wide. She engages her participants with her delivery, energy and excitement and I always looked forward to attending her sessions. If you need of a dynamic facilitator with great depth and knowledge of leadership development and executive coaching skills look no further.

Karen Dallesandro

Human Resources Business Partner, Grassi & Co.

Michael Prystowsky

It has been a pleasure working with Loren Margolis at Training & Leadership Success to coach two of our physician leaders. The first leader was a faculty member directing a core research facility who had little management experience or knowledge of how to deal with difficult customers. Loren developed an excellent program for giving this leader essential skills as a boss and interpersonal skills to navigate challenging situations. These learned abilities were put to good use during the coaching as the leader was guided through real work situations, creating a memory bank of problem-solving tactics.

The second coaching engagement involved bringing out the real, caring personality of a senior leader whose “old-world” communication style offended direct reports. Loren customized coaching program revealed the caring person inside and enabled this leader to engender loyalty and increased productivity from their team. Loren created a complete turn-around in this leader that only a few of us thought was possible.

Michael Prystowsky

M.D, Ph.D. - Professor and Chairman of Pathology at Albert Einstein College of Medicine and Montefiore Medical Center