No stranger to organizational change, Nancy has expertly led change initiatives across hospital campuses and departments. Her large-scale change initiatives include a leading a hospital merger and instituting High Reliability Organization practices. She has also been called upon by executive leaders to guide and coach department heads through process improvement and department restructuring.

Nancy’s expert assessment skills have been sought in analyzing current state and making recommendations for future state changes to achieve objectives or bring up underperforming units. She has also supported C-suite and other leaders in crafting leader development and succession planning strategies in healthcare and other industries.

Nancy has also designed and delivered highly rated training and development programs for global and national companies. She was selected as an executive team member for designing Customer Service training for a hospital wide cohort, a design team member for system-wide leadership competencies, and has advised clients on designing Physician and Nurse Leader Development Programs.