How Coaching Works
Explore our most commonly asked questions about coaching.
What Is Coaching?
Executive leadership coaching is a personalized learning process that empowers you to learn rather than teaches you. It’s a rare opportunity to transform the way that you think and act. Coaching enables you to gain clarity, deepen your confidence, propel your performance and grow your career.
How Does TLS Coaching Work?
Our coaching methodology has resulted in thousands of successful outcomes since 2015. A personalized relationship with your coach, data-backed assessments and evidence-based growth techniques propel your growth. Organizational alignment ensures sustainable results.
How Do I Get The Most Out Of Coaching?
Your company is investing in you because it values you. Your Coach can’t deliver a successful outcome for you — you must dedicate time and energy to see the ROI. Be open to feedback, embrace new thinking and approaches, and take action to achieve your goals.
What’s My Manager’s Role In Coaching?
As your main coaching sponsor, your manager sets the objectives with you and your coach, approves your goals, meets with you and your coach to give ongoing feedback on your growth, and helps to ensure organizational alignment.
What’s My Coach’s Role?
They’re your strategic thought partner, sounding board, confidant and accountability partner. They create a psychologically safe, structured learning environment to unearth your strengths and growth opportunities, curate learning tools, challenge you to stretch yourself to achieve your goals.
What Is Coaching?
To understand coaching, it’s helpful to know what it’s not. It isn’t mentoring, training or advising, which use telling or teaching to impart knowledge.
All leaders experience a time when your talent and approaches that made you successful in the past are no longer sufficient.
Getting promoted to a more senior leadership role, requiring you to perform at a whole new level.
Onboarding to a new organization where you have to adjust quickly to the politics, people and processes of your new culture.
Leading a new, significant project that requires you to better influence others and navigate organizational politics.
It’s during these types of situations that the guidance of an expert leadership coach is useful as you acquire new skills and new ways of thinking.
How Does TLS Coaching Work?
Our assessment-rich approach clarifies your strengths and unearths your growth opportunities. You and your Coach use this data to create specific, measurable goals that push you to grow and are aligned with your organization’s business goals.
Your Coach guides you to achieve your goals through confidential, one-on-one sessions that are filled with self-discovery, challenge and strategies for action. These confidential meetings help you to push yourself beyond “business as usual” and experiment with new ways of leading and working.
Your Coach curates content from TLS Leaders’ extensive learning library to help propel your growth. These just-in-time tools, videos, articles and micro-learning nuggets provide actionable insights personalized just for you so you can fulfill your goals.
You and your Coach also have touch points with your direct manager and Human Resources contact. As a team, you discuss your progress, pivot if needed, and ensure that the coaching continues to align with company strategy.

Download Our Coaching Methodology Infographic
How Do I Get The Most Out Of Coaching?
Be open and honest with your Coach. To facilitate psychological safety and optimal growth, coaching sessions are confidential. So, the more open and honest you are with yourself and your Coach, the more you will get out of your coaching experience.
Challenge your existing attitudes, beliefs and behaviors.
Growth is about change. And coaching is about creating that change. You cannot grow if you use the same mindset and approaches that you’ve always used. Develop new mindsets and approaches that better serve your future self.
Embrace Tough Questions And Hard Truths.
You may receive feedback from work colleagues, and your coach may also provide feedback to you about what they observe. Their perceptions may illuminate areas where your impact is not matching your intent. Try to be open and curious about this information and embrace the insight that comes from it. It is key data that will likely shape your growth goals.
Own Your Leadership Coaching Results.
The benefits that you and your organization reap from coaching are based on your level of investment, action, accountability, and follow-through. Coaching isn’t for the faint of heart or uncommitted. If you put in the time and effort, coaching will enable you to grow leaps and bounds.
What’s My Manager’s Role In Coaching?
Your manager is frequently the one who recommends coaching as a tool to support your growth. They are usually your main sponsor.
As part of your Coaching Team, your manager meets several times throughout your engagement with you and your Coach to ensure organizational alignment and discuss your progress. They also observe you in your day-to-day role as you experiment with new ways of acting to achieve your coaching goals. They have a key vantage point and responsibility to provide just-in-time-feedback to further your growth.

What Is The Role Of My Coach?
Our Expert Coaches expand perspective, motivate, challenge and ignite your growth like no one else.
Your Coach holds several roles in your executive coaching engagement.
Your Coach’s role is to hold a mirror up to you, so you realize your strengths. Sometimes our strengths are known by others but hidden to ourselves. Your Coach helps you harness your strengths, so they power your growth. Your Coach also helps you to see the mindsets and patterns that may be getting in the way of your effectiveness. They’ll challenge your unproductive thinking and behaviors and support you in creating positive, meaningful change.
Strategic Thought Partner
Sometimes the issue holding you back from growth is not lack of skill, but your mindset. You can get stuck by holding a perspective that limits your view, your choices and ultimately your success. Your Coach helps you think through situations, weigh your choices and expand your perspective, so you more effectively navigate the inevitable challenges that arise as a leader.
Growth Process Expert
Your TLS Leaders Coach is an expert in the process of growth. They create a personalized coaching experience just for you. Your Coach gets to know you very well, which enables them to curate the best resources from our learning library and use the right approaches to guide you through your coaching experience.
Accountability Partner
Your Coach keeps you on track to achieve the goals you create for yourself. Frequently this comes in the form of “homework.” The majority of your growth happens in between coaching sessions as you do your homework and put your coaching plan into action by experimenting with new approaches on the job. Your homework helps you to better integrate your learning into your daily habits.
Where would you like to grow?
Build Trust With Others
Build A Culture Of Belonging
Listen To Different Points Of View With An Open Mind Before Sharing My Opinion
Delegate Effectively
Develop Executive Presence
Address Conflict Constructively
Deepen Cross-Functional Relationships & Collaboration
Develop And Link Team Strategy To Business Strategy
*This area is a set of skills and a guided process that we provide to leaders. Please ask us for more information.
Become More Assertive
Hold Others Accountable
Deepen Self Confidence/Address Imposter Syndrome
Strengthen Organizational & Political Savvy
On-Board To A New Leadership Role*
Take Appropriate Risks
Become A Better Coach And Mentor
Sharpen Presentation Skills
Get Out Of The Weeds & Work More Strategically
Build Trust With Others
Build A Culture Of Belonging
Listen To Different Points Of View With An Open Mind Before Sharing My Opinion
Delegate Effectively
Develop Executive Presence
Address Conflict Constructively
Deepen Cross-Functional Relationships & Collaboration
Develop And Link Team Strategy To Business Strategy
Become More Assertive
Hold Others Accountable
Deepen Self Confidence/Address Imposter Syndrome
Strengthen Organizational & Political Savvy
On-Board To A New Leadership Role*
Take Appropriate Risks
Become A Better Coach And Mentor
Sharpen Presentation Skills
Get Out Of The Weeds & Work More Strategically
*This area is a set of skills and a guided process that we provide to leaders. Please ask us for more information.
Let’s Talk About You.
Our seasoned executive coaches are here to help. Schedule some time with us so we can learn a little bit more about your business priorities, and we can tailor a custom coaching approach to fulfill your needs.
Coach-Client Chemistry
Chemistry and trust with your coach are key success factors. We pair the right coach with the right leader, so your coach becomes a highly trusted thought partner and leadership guide.
Highly Personalized Growth Plans
We customize your assessment tools, tailor our coaching styles and curate the right resources to the needs of each of your leaders.
Organizational Alignment
All coaching goals and success measures not only transform your leaders, but they also align with your culture and business strategies.
Measures Of Success
Validated, quantitative success measures gauge higher performance and show that the coaching is working.
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